Terms of use
Last updated: 30 October 2026
Using LearnHub
By registering you agree to these terms. You must give accurate information, keep your password private, and not share your account.
Tutoring services
LearnHub provides tutoring, assignment guidance and exam preparation. Tutors help you learn; they do not complete graded work on your behalf. You are responsible for following your school or institution's academic integrity rules.
Fees and cancellations
Cancellation Policy:
Lessons must be cancelled at least 3 hours prior to the scheduled start time to be eligible for approval/ postponement.Refund Processing:
All approved refunds will be processed and paid at the end of the month. If the payment date falls on a weekend or public holiday, the funds will be paid on the next business day.Student Lateness & Forfeiture:
There is a strict 10-minute grace period from the scheduled start of the lesson. If a student fails to log in within this time, the lesson is forfeited and is entirely non-refundable.Tutor Lateness:
If the tutor fails to log in within the 10-minute grace period, the same attendance rule applies. In this event, the tutor will credit the student with an additional 30 minutes of free tutoring for a future session.Attendance and cancellations:
State notice period for cancellations and how missed sessions, tutor cancellations, lateness and technical failures will be handled. Ensure policy is fair and complies with applicable lawBehaviour
Be respectful. We may suspend an account that is abusive, shares false information or misuses the service.
Learners under 18
A parent or guardian must agree to these terms before a learner under 18 registers.
Liability
We work hard to help learners succeed but cannot guarantee particular marks or results. To the extent the law allows, LearnHub is not liable for indirect losses.
Changes and contact
We may update these terms and will change the date above when we do. Questions: info@devant.co.za. These terms are governed by the laws of South Africa.